Suite Attendant

Aramark - Raymond James Stadium

Part Time
Aramark - Raymond James Stadium
Tampa, FL

Job Details

Responsible for using quality customer service to meet guests needs in the service of food and beverage within the premium/suite area including the set-up, break down and cleanliness of service location.

 

Duties and Responsibilities

  • Actively provide quality food and beverage experiences to quests in designated service area

  • Ensure assigned suites are stocked with the correct amount of beverages, condiments, utensils, etc prior to the guests arrival

  • Ensure assigned suites have received the correct foods in the correct amounts. Any discrepancies should be reported to the supervisor/manager

  • Maintain HACCP and cleanliness standards during food service

  • Actively anticipate guests needs by ensuring all relevant materials and service items are available

  • Take game day orders

  • Responsible for cash or credit transactions for game day orders when applicable

  • Clean up suites and equipment after each event

  • Opening and closing duties as assigned by supervisor or manager

  • Must maintain a pleasant attitude towards customers, co-workers, and management; must possess excellent customer service skills

  • Follow Wage & Hour regulations

     

    Other Duties

    Other duties as assigned by management

     

EMPLOYMENT STANDARDS

 

EDUCATION:                                   

High school diploma or equivalent

 

KNOWLEDGE:                    

Knowledge of fine dining or catering environment including wine service and upscale food items

Must be able to complete TEAM training

 

EXPERIENCE:                     

Must have previous experience working in a catering or fine dining environment

 

QUALIFICATIONS:            

Strong organizational, time management and communication skills

Ability to interact with VIP guests, handle multiple projects and stressful situations simultaneously

Maintain high standards of food service and appearance and have a high level of guest satisfaction awareness

Must have the ability to lift, push, pull approximately 25lbs as well as stand or walk for long periods of time.

Must have availability on evenings, weekends, and holidays

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