Concessions Supervisor

Aramark - Raymond James Stadium

Part Time
Aramark - Raymond James Stadium
Tampa, FL

Job Details

Assist Aramark management in overseeing all aspects of operations within the concessions department.

 

Duties and Responsibilities

  • Supervise all employees/volunteers in assigned concessions area

  • Will oversee multiple concessions locations and communicate with Aramark stand lead and stand workers and/or nonprofit organization stand lead and volunteers

  • Assist in training employees/volunteers in Micros, alcohol service safety, food safety, cash handling procedures, etc

  • Assist in disciplining staff

  • Prior to opening, make sure all stands and portables are stocked with goods and fully staffed

  • Ensure assigned areas meet cooking projections prior to and during event

  • Maintain HACCP and ServSafe quality levels of food temperatures, rotation of product, and cleanliness

  • Ensure all equipment is in good working condition.

  • Double-check menu boards and POS system to ensure all prices and items are correct.

  • Verify all product reporting and sign-off on any discrepancies.

  • Ensure all paperwork has been completed including:  stand sheets, gratis, spoilage, intent to volunteer, food safety and sanitation guidelines, and alcohol guidelines.  Sign off on paperwork at end of event.

  • Make sure all assigned areas have been cleaned at the end of the event and check out staff

  • Report any problems to the Concession Manager

  • Assist in handling guest issues

  • Opening and closing duties as assigned by supervisor or manager

  • Must maintain a pleasant attitude towards customers, co-workers, and management; must possess excellent customer service skills

  • Follow Wage & Hour regulations

 

Other Duties

Other duties as assigned by management

 

EDUCATION: 

High school diploma or equivalent.

 

KNOWLEDGE:                    

Working knowledge of basic food and beverage preparation

Working Knowledge of HACCP Procedures

Knowledge of Microsoft computer applications

Ability to acquire TEAM Certification

 

EXPERIENCE:                     

2-3 years supervisory experience required. Prior stadium or venue experience preferred.

 

QUALIFICATIONS:            

Basic math and counting skills; ability to count money and inventory

Strong organizational and communication skills

Ability to reach, bend, stoop and wipe. 

Must be able to lift and carry up to 25 pounds on a regular basis and occasionally up to 50 pounds. 

Ability to climb stairs, walk and stand during entire shift.

Handle multiple, stressful tasks in a fast-paced atmosphere while emphasizing customer service

Ability to effectively communicate with a diverse amount of customers and employees

Must be able to withstand hot and humid conditions for entire shift

 

 Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with Aramark without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.

Background check is required for this position.

FRAUD ALERT: Aramark will never ask an applicant to supply his or her social security number electronically or via email to apply for a job with Aramark.

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