Alcohol Compliance Supervisor

Aramark - Raymond James Stadium

Part Time
Aramark - Raymond James Stadium
Tampa, FL

Job Details

The Alcohol Compliance Supervisor is responsible for monitoring, documenting, and reporting alcohol related incidents.  This can include issues with guests or employees and volunteers who are not following Aramark alcohol policies.


Duties and Responsibilities

  • Provides on-going coaching and performance feedback to staff members

  • Assists managers with employee discipline

  • Informs management of escalating employee conduct issues

  • Check TEAM certification listing daily for NPO & employee compliance

  • Monitors assigned area and documents all incidents appropriately

  • Monitors guest behavior; Ex. passing off of drinks to a minor

  • Ability to approach guest to enforce the alcohol policy in a calm and courteous manner while still providing excellent customer service

  • Monitors employees and volunteers to ensure they are following all alcohol policies; Ex. correct number of drinks served, IDing, etc.

  • Contact HR and concessions manager immediately if an incident occurs with an employee or NPO volunteer

  • Complete all paperwork thoroughly and submit at the end of the event

  • Report any problems to the Concession Manager

  • Opening and closing duties as assigned by supervisor or manager

  • Must maintain a pleasant attitude towards customers, co-workers, and management; must possess excellent customer service skills

  • Follow Wage & Hour regulations



Other Duties

Other duties as assigned by management




EDUCATION:                                    High school diploma or equivalent.


KNOWLEDGE:                     Ability to acquire TEAM Certification


EXPERIENCE:                      2-3 years supervisory experience required.  Experience within the food and beverage industry required.  Experience in security or law enforcement a plus.  Prior stadium or venue experience preferred.



Strong organizational and communication skills. 

Strong leadership skills and ability to manage people

Time management, organization, and multi-tasking skills

Ability to work successfully in a team environment promote team work

Ability to use confidential information in an appropriate manner and protect employee privacy

Ability to effectively use problem solving and decision making skills

Basic computer skills and ability to quickly learn new technology systems

Ability to climb stairs, walk and stand during entire shift.

Handle multiple, stressful tasks in a fast-paced atmosphere while emphasizing customer service

Ability to effectively communicate with a diverse amount of customers and employees

Must be able to withstand hot and humid conditions for entire shift



 Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with Aramark without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.

Background check is required for this position.

FRAUD ALERT: Aramark will never ask an applicant to supply his or her social security number electronically or via email to apply for a job with Aramark.

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