CRM & Analytics Intern

Washington Redskins

Full Time
Washington Redskins
Landover, MD

Job Details

The Washington Redskins are seeking qualified individuals to join the Redskins as a CRM & Analytics intern.  The position will report to the Director of CRM and is for undergraduate/graduate degree course credit only.

 

Overview:

Provide assistance through data entry, analysis, and any other CRM/Database initiatives that will have a direct impact on the organization.  This person will learn a great deal through time sensitive projects related to database cleanliness, professional sport franchise business processes, and CRM best practices.

 

Responsibilities:

·         Assist with daily CRM activities

·         Conduct database searches to create and then distribute leads to sales departments

·         Assist with lead generation, lead scoring, and evaluation of all sales and marketing campaigns

·         Create reports and dashboards within Microsoft Dynamics CRM

·         Identify new customer segments that would enhance revenues and drive growth; includes doing analytical research and building fan profiles

·         Assist with compiling and evaluating historical and current sales data and demographics

·         Assist with the management and fulfillment process of Redskins Rewards loyalty program

  • Other duties as assigned

 

Minimum Qualifications:

·         Full-time undergraduate/graduate student majoring in business management, computer science, marketing, engineering, or other related fields.

·         Candidate MUST receive college credit in order to qualify for this internship – proof of credit letter from your College or University is required

·         Excellent communication & interpersonal skills

·         Detail-oriented and organized

·         Can work independently when given a task and have the focus to follow through & follow-up if problems arise

·         High proficiency of Microsoft Office (Word, Excel, PowerPoint, and Outlook)

·         Knowledge of Microsoft Dynamics or TicketMaster Archtics is a plus

·         Team player, humble enough to handle a variety of tasks; no job beneath them

·         Ability to handle physical requirements of job including setting up equipment for events and other light to medium lifting

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